The Legal Stuff

Blue Lake CrossFit Terms & Conditions

The following information has been produced to ensure that all members are assured of a comfortable and enjoyable experience on each and every one of their visits. Although the items in this list are detailed in their nature, it is anticipated that for the majority of members there will be little or no need ever to refer to them. They do however allow the staff of Blue Lake CrossFit to provide a service that we believe is second to none.

1. Acceptance of Terms

  • By signing up for membership or attending our facility, you agree to abide by these Terms & Conditions, our Membership Agreement, Waiver, Privacy Policy, and any relevant facility rules.

2. Assumption of Risk & Liability Waiver

  • You acknowledge CrossFit workouts involve strenuous physical activity (e.g. weightlifting, gymnastics, high‑intensity training) and accept that participation carries risks—including injury, disability, or death. You agree to release Blue Lake CrossFit, our staff, agents, and affiliates from claims.

  • ·Full waiver to be signed upon beginning membership and prior to participating.

3. Indemnification

  •   You agree to indemnify and hold harmless Blue Lake CrossFit, our staff and representatives against any liabilities, damages, losses, or costs, including legal fees, arising from your breach of these terms, negligence, or misconduct.

4.1 Memberships

  • Our Memberships are to be paid weekly or fortnightly, taken directly by our member platform “FitBox”

  • Late or Missed payment will incur a late payment fee of $6 on top of your membership.

  • Over a 12 month period membership may be paused for a total of four weeks only, period starting 1/7-30/6.

4.2 Cancellation/Refunds

  • 14 days’ notice must be given to cancel your membership, if your billing date is within these 14 days you will be billed in full as usual.

  • if by reason of death or disability, member is unable to receive all Blue Lake CrossFit’s services for which member has contracted, member and member’s estate shall be relieved from the obligation of making payment for services other than those received or obligated prior to death or the onset of disability (subject to signed doctor’s note regarding the nature of the disability)

4.3 Membership fees

  • Membership fees shall be fixed by Blue Lake CrossFit and may be altered at any time. Members will be notified (in person, by notices posted on notice boards, in the private Facebook group and through email) of any changes in the fees prior to the date of the alteration.

5. Open Gym

  • Open gym is a time where you can catch up on a missed WOD, work on your weakness’, or do some mobility work- the choice is yours.

The rules

  • Coached classes get priority over space, equipment and music, space may be shared, speak to Coach if unsure what space is needed.

  • Tidy up after yourself and help reset for the next class, the room setup should be returned to how the coach needs it to run the upcoming class.

  • Any injuries or equipment breaking must be reported to a member of staff

  • Open Gym Schedule is subject to change at short notice.

  • Only members in good standing with Blue Lake CrossFit or as deemed competent can hold Open Gym access privileges (as determined by head coach)

  • Use equipment responsibly and safely.

  • Maintain cleanliness and hygiene in the facility.

  • Assume responsibility for any personal belongings brought to the Gym.

8. Health Screening & Medical Advice

  • Members must be medically cleared to participate and be encouraged to consult a qualified medical professional as needed. The facility is not responsible for providing medical advice.

9. Smoking

  • Please note that Blue Lake CrossFit is a non-smoking environment. The whole site is a no smoking site.

10. Fire Emergency plan

  •   In the event of a fire, members are asked to make their way in an orderly fashion to the nearest available exit which are clearly signed and convene at the car park in front of Blue Lake CrossFit.

  • Members are advised not to fight the fire but leave the premises and call the fire brigade. There are fire extinguishers located throughout the building should it be necessary to combat flames.

11. Medical Emergency plan

  • In the event of a medical emergency the first aider on duty will assess the medical need and provide treatment and call for help.

  • Members with relevant training are encouraged to help and call for the ambulance service.

12. Lost property

  • All lost property found on the premises should be handed into a member of staff. Items will be stored for at least one month before possibly being donated to local charities.

13. Facility Rules & Conduct

  • Members must follow rules of safe equipment usage, hygiene, respectful behaviour—failure to comply may result in suspension or termination of membership.

14. Privacy and Data Protection

  • Personal data gathered (e.g. contact details, health information) must be handled per Australian Privacy Act requirements.

  • Refer to the separate Privacy Policy outlining collection, use, storage, and consent.

15. Compliance with Regulations

  • These terms align with current industry standards such as the AUS active National Fitness Industry Code of Practice and relevant state fitness industry regulations.

16. Termination

  • Blue Lake CrossFit may terminate membership if a member breaches terms, endangers themselves or others, or fails to make payments.

  • Upon termination, fees due up to that date remain payable.

17. Changes to Terms

  • Blue Lake CrossFit reserves the right to update or modify these Terms & Conditions with reasonable notice. Existing members will be notified and have an opportunity to review changes.

18. Severability

  •   If any provision is deemed invalid or unenforceable, the remainder of the agreement remains binding.

19. Governing Law

  • These terms are governed by the laws of South Australia, Australia.

 

Blue Lake CrossFit Privacy Policy

Effective Date: [01/07/2025]

1. Introduction

At Blue Lake CrossFit, your privacy matters. This policy explains how we collect, use, disclose, store, and protect your personal information.

2. Information We Collect

We may collect:

  • Personal details: name, DOB, contact info, emergency contact

  • Health & fitness data: medical disclosures, goals, attendance

  • Financial data: credit/debit card details, bank info for payments (processed securely via third-party payment system FitBox)

  • Usage data: website analytics, IP address, cookies

  • Media: photos or CCTV footage captured onsite for security and marketing (with notice and opt-out where required)

3. Purpose of Collection & Use

We use information to:

  • Administer memberships and process payments

  • Communicate updates, scheduling, and support requests

  • Personalise training services

  • Promote events or offers (where consented)

  • Enhance site and service performance through analytics

  • Ensure safety and comply with legal obligations

4. Third‑Party Disclosure

We do not sell or rent your personal data. However, we may share information with:

  • Payment processors, membership platforms, marketing tools

  • Trusted service providers bound by strict confidentiality

  • Legal authorities as required by law

5. Data Security & Retention

We implement technical, physical, and administrative safeguards to protect your data. Payment data is handled through encrypted, PCI-compliant systems.
Data retention periods:

  • Member health and administrative records: up to 7 years

  • Marketing leads: e.g. up to 18 months

6. Your Privacy Rights

Under the Privacy Act 1988, you have rights including:

  • Accessing your personal information

  • Requesting corrections

  • Deleting or restricting processing

  • Withdrawing consent (esp. for marketing)

7. Cookies & Tracking

  • We may use cookies or analytics tools to improve functionality and user experience. You may block cookies via your browser, although some site features may be affected.

8. Policy Updates

  • We may revise this policy to reflect legal or operational changes. Changes will be posted prominently on our website and communicated to members, with an updated “Effective Date”.

9. Contact Us

For any privacy-related requests (access, corrections, complaints), reach us at:
Email: info@bluelakecrossfit.com.au
Address: 40 Graham Road, Mount Gambier
Phone: 04066 629 85